We can provide customized design services for conveying equipment. We can select and design conveying equipment according to your specific needs and requirements, and then determine the selected materials, sizes and shapes, surface treatments and other details to ensure that these conveying equipment can achieve the best use and performance.

We have a professional Research & Development team to explore new products, and during this period, we further developed and improved our equipment, so as to better improve our output and quality. We have full capabilities to provide you with best custom solutions from development, design and manufacturing aspects. 

In industrial production, efficient conveying equipment is the key to improving production efficiency and reducing operating costs. We specialize in providing customized conveyor solutions to ensure that your production line runs smoothly and meets diverse production needs.

(1) Assist customers in selecting suitable products with the correct specifications and models based on their needs.

(2) Warmly receive visiting customers and promptly handle customer calls, letters, faxes, and inquiries.

(1) Strictly organize production in accordance with the technical requirements of the contract and relevant national standards, ensuring quality, quantity, and on-time delivery to the agreed location.

(2) In cases of customer selection errors, insufficient order quantities, or special circumstances requiring early supply, our company will prioritize production to the best of our ability, addressing the customer's urgency.

(1) Our company implements a 24/7 service system. Upon receiving a customer service request, our marketing and service personnel will respond within 24 hours to resolve the customer's concerns.

(2) We assume full responsibility for product damage or shortages prior to the handover inspection, which are related to product quality.

(3) For quality issues existing or occurring during the warranty period, which are confirmed by both parties to be our responsibility, we will conduct free defect rectification, replacement, or return. We are committed to resolving such issues within 7 days under normal circumstances and within 3 days for urgent cases, with reasonable costs borne by our company.

(4) For confirmed quality issues resulting from customer responsibility, we will still actively assist in finding solutions to meet the customer's requirements.

(5) If technical guidance is required during the installation or use process, we will promptly dispatch professional technicians to provide free services to meet the customer's needs.

(6) Our company maintains customer files and conducts regular written and telephone follow-ups to solicit feedback, opinions, and suggestions. We statistically analyze the recommendations and quality issues raised by customers to continuously improve our company's management, further enhance product and service quality, and strive for perfection in meeting customer needs.